About Flo Labrado

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Hello

My name is Flo LaBrado

FOUNDER, CEO, AND EXECUTIVE COACH

With 25 years of experience leading teams at the intersection of people & technology (Fortune 50 organization), I partner with organizations and leaders to elevate human-centric leadership, collaboration, and high performance.

For more than 25 years, I led cross-functional teams in Product Management, Systems Experience, and Customer Experience. Through leadership and partnership, I delivered $900M in revenue and cost reduction through billing and sales platform transformation, automation, and AI, and I built cultures known for high engagement and satisfaction through mergers and large-scale change. The company recognized both, awarding me its highest honor for the top 1% of the organization, twice.

Over those years, I developed more than 30 people into leadership roles, work that became the foundation of what I do now. I launched Olive and Grace Leadership in 2023 to take that impact beyond one organization. I have since supported leaders across functions, in corporations and nonprofits, with 100% client satisfaction and a high re-engagement rate. Today I partner with individuals and organizations on building leadership capability and aligning culture with strategy.

An ICF-certified coach, Certified Professional Co-Active Coach, and Trust at Work® practitioner with a certificate in Leading Innovative Change from UC Berkeley, I ground my work in leadership theory, organizational development, and real-world experience to guide leaders and teams through transformation that holds at the level of behavior, not just insight. Through this work, I have helped a business double its revenue and a nonprofit transform its operations.

My services include executive coaching, leadership development, and trust-building programs for organizations navigating growth, restructuring, and transitions.

CERTIFICATIONS:

Some Kind Words

CLIENT TESTIMONIALS

Flo's patient, inquisitive approach led to me coming to the realization that there was really only one clear choice that would align with my personal values and career pathing aspirations. Three months later, I couldn't be happier with my new gig.

Principal Customer Experience Manager

PAST CLIENTS INCLUDE:

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